UNSPENT
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Tell us what’s wrong.

Especially if a benefit we show you isn’t actually on your account. That is how the catalogue gets corrected, and we would rather hear it than not.

What is this about?
A benefit is wrong
Wrong amount, wrong reset date, or a credit that is not on your account at all. This is the most useful thing anyone sends us.
A card is missing
No need to write — request it directly and it goes into the catalogue queue with a count. Request a card
Something is broken
A wrong date, a number that does not add up, a page that will not load.
Something else

We only use your address to answer. It does not go on a list — there is no list.

Fastest route
A benefit that isn’t yours?

Once the app opens you can flag it in one tap and it goes straight into a review queue. Until then, the form is the route.

Before you write
Why no bank connection? Because then there would be something worth stealing. See Privacy.Card not listed? Send us the card — that is exactly what the queue is for.